Sailing Vacations Support

Support

FAQ - Frequently Asked Questions

1 . What is YachtBooker?

2 . Why is YachtBooker unique in the charter business?

3 . How can I become partner of YachtBooker?

4 . How secure is the system?

5 . How can I get more information about YachtBooker.com?

6 . What are the costs for using the Reservation System?

7 . Who are the people behind YachtBooker Network AG?

8 . Who will give me support installing my company data and maintaining the system?

9 . What happens if an agent makes an option or a booking via YachtBooker?

10 . What is difference between offer, option and booking?

11 . AGENCY: What to do, when finding a yacht with or without GREEN B in the search result list?

12 . PROVIDER - question: I got a booking via YachtBooker – System. What do next?

13 . PROVIDER - question: How can I add extra services restricted to specific yachts?

14 . YachtFinder® - What is the difference between fast mode and extensive mode?

15 . Can I do advertisement on YachtBooker?

16 . Are all yachts online bookable?

17 . PROVIDER: Why is my fleet in offer mode?

18 . PROVIDER: How can I prolong an option?

19 . What to do if details of bank, address have changed?

20 . PROVIDER: I am a new Customer. When will my fleet be online?

21 . PROVIDER: I see a offer in YachtBooker system. What do next?

22 . PROVIDER: What do, if my staff is ill and I cannot update?

23 . PROVIDER: How can I change the conditions for agents?

24 . AGENCY: Are Providers automatically publishing in YachtFinder ®?

25 . PROVIDER : Can I delete yachts?

27 . Provider: How i create Discounts and extra charges?

28 . Provider: How can i be listed on the Provider Parnersite?

Downloads

1 . RSS Reader Script

YachtBooker provides various RSS Feeds with articles about charter destinations, event etc. These Feeds can contribute valuable content to your own charter or sailing web site.

In order to implement the YachtBooker RSS Charter Article Feeds on your own web site you need to install a RSS Reader Script. In this download we offer you a complete RSS Reader that works with Javascript and can be easily installed on your web site.

Just download the YachtBooker RSS Javascript Reader and follow the instructions attached.

2 . Credit Card Form

For payment of YachtBooker invoices please download our credit card form (for VISA and MasterCard) and send it to us via fax: +49 89 904006132
Payment via credit card has the big advantage that you safe costs for bank transfer. Credit card payment is free of charge for you since YachtBooker covers the fees of credit card companies.

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